Frequently Asked Questions

The sooner the better! I can comfortably make 7 stoles a week. The spots are limited and book up fast. It’s best to check my calendar for availability.

I will start on your order on the production week that you book. I'll ship it out by that Saturday.

To place an order, double check my availability first (in my calendar on the 'Order Stole' page). After ensuring i have availability, design your mock up using the Stole Studio web app. After designing, it will guide you to booking a slot in my calendar. After setting your deadline, you can add to cart and continue with the check out process. I will email you a copy of your design and appointment week after checkout. In 2 business days, I will reach out to confirm your design and go over any details we may need to go over.

There are a lot of options to look through. I recommend setting aside about 10-15 minutes to thoroughly look through everything. It's designed to feel like an early 2000's dress up game; have fun!

No problem! Just shoot me an email or DM on instagram :-)

one booking/appointment = one whole week. I can make 7 stoles a week, so each week has 7 available slots. Enter your deadline/the date you'd like to receive the stole (either your graduation date or the date of your grad photos) and the calendar will automatically show you my availability starting 3 weeks prior to that date. (3 weeks gives me enough time to construct and ship out your stole)

I don't work off of a first-come-first-serve basis. Instead, I'll construct your stole in the week that you book. I like to allot at least 3 weeks prior to your deadline date to allow time for me to construct and ship it to you.

Most people like to add their name, school name, grad year, and degree (if applicable). Some more, some less. It's completely up to you.

Yes! You will need to mail me your textile before I start construction. For both ends of the stole, the fabric will need to be 12x12in. For one side only, the fabric size will need to be 6x12 in. I will mail back whatever I don't use. If you're unsure if the fabric you have will work, do ask!

Please do! I can't promise that I can bring it to life, but I would love to give it a try.

If I haven’t started work on yours, let me know the adjustments you’d like to make and I'll be happy to note them to your order :)

The Stole Studio is a handy tool to get us in the right direction and gives us a mock up, but the final product may have slight variances. I will verify the final design with you and voice any changes that may need to be made

I charge $175+ shipping which includes a custom graduation stole with sinh ends, trim, beaded fringe, and embroidered words (name, school, grad year, etc)
If you'd like extra details such as flags or patches, prices are listed in the Stole Studio :-)

I offer Shop Pay installments as one of the payment options in checkout.

Because of limited availability, I am not able to hold spots, I'm sorry!

If I have room in my queue, I don’t mind bumping yours up! If I don’t have room, I won’t take bribes lol sorrz (I want to ensure I spend adequate time on yours or anyone else’s-- without rushing!)

The materials I have cater towards SEA people, but when I have spare time to dedicate to the designing process, I am very open to doing so. Please email me some reference photos such as traditional garments, patterns, and anything else you think might be relevant and we can start game-planning.

It's always a bummer to have this happen, especially for custom work. Once I drop it off and send you tracking, it’s in the hands of the shipping carrier. I insure each package, so if a problem does occur, we can start a claim and look into our options together.

Treat it gently 😊 Spot clean only. Keep it somewhere dry and flat or hang it up. If you’re framing it, make sure it’s fully dry/clean first so the colors and trims stay nice.

Design 1 stole, select a production week, and add to cart. Before checking out, design your next stole and do the same. You will need to choose a production week for each stole.

Please reach out to me via email or Instagram and give me some info about your inquiry (quantity ad deadline). Thank you!