Terms of service

These terms apply when you visit or purchase from Expria. By using this website or placing an order, you agree to the terms below.

Products and custom work

Expria offers custom graduation stoles, upcycled garments, and related handmade goods. Custom work may vary slightly from examples, sketches, mockups, or photos because each piece is handmade and may use unique or limited materials.

For custom stole orders, you are responsible for providing accurate names, dates, spelling, school details, measurements, colors, deadlines, shipping information, and design preferences. We may contact you to clarify details before beginning work.

Order acceptance and availability

Submitting an order or request does not guarantee acceptance. We may decline or cancel an order if materials are unavailable, timelines cannot be met, payment is incomplete, required details are missing, or the request includes content we cannot produce.

Payments and pricing

Prices are listed in USD and may change without notice. Custom stoles are paid in full at checkout. Additional charges may apply only if you request rush timing, special materials, extra design work, a shipping upgrade, or another change after placing your order. Expria will explain the additional cost and obtain your approval before collecting any additional payment.

Customer content and permissions

You are responsible for making sure you have permission to use any names, images, symbols, logos, school marks, organization marks, or other materials you ask us to include. We may refuse requests that appear to infringe another party's rights or conflict with our business standards.

Shipping and timelines

Production and shipping timelines are estimates unless expressly confirmed in writing. Delivery dates can be affected by customer response time, material availability, carrier delays, weather, holidays, or other events outside our control.

Returns and cancellations

Returns, refunds, and cancellations are handled under our Refund policy. Custom and personalized orders are generally final sale once design confirmation, material purchasing, or construction has begun.

Website use

You agree not to misuse the website, interfere with store operations, attempt unauthorized access, submit false information, or use the site for unlawful purposes.

Contact

Questions about these terms can be sent to expria.souk@gmail.com.